FAQs

Which Size Should I get?

We recommend sizing based on the largest stem diameter you need to pull. All of our tools can close to hand the same minimum stem diameter of approximately 1/8". A site survey should be done to determine stem diameters at ground level.

Weed Wrench Specifications Weight 15.25 lbs. Height 52" Max Stem Diameter 2.25"

Weed Wrench Light Specifications Weight 10.8 lbs. Height 43" Max Stem Diameter 1.5"

I don’t want to pay with a credit card. Can I pay by check?

Yes, you can complete the “Pay by Check” option available in the shopping cart and it will walk you through the steps of using this method to pay. When we receive your payment, we will ship your order.

Orders can be mailed to: PO BOX 5621 Grants Pass, OR 97527

My organization is tax exempt. How can I ensure that my purchase will not be taxed?

You’re in luck! We manufacture in Oregon where there is no sales tax. All purchases are tax free!

When will my order ship?

Orders ship within 7 business days. Once the order has shipped, the transit time varies depending on your location from our manufacturing facility. We recognize federal and state holidays so please consider them when calculating your expected arrival date.

Can I buy these in a store locally and save shipping charges?

Unfortunately we do not have many retailers carrying our products, but there are a few. You can find them on our "Retailers" page (link to list of retail shops)

Retailer List:

Rachel's Native Plants Pittsboro, NC

SymbiOp Garden Shop Portland, OR

Jackson's Hardware San Rafael, CA

If you happen to live in or around Grants Pass, Oregon, or are coming through, you can make arrangements with us to pick your tool up and avoid shipping costs.

Can these tools pull anything I can fit in the jaws?

While our tools are robust and built to last a lifetime they do have their limitations. Not every type of tree or shrub is going to be a good target plant for these tools. It is important to know what you are working on so you can understand the composition of the roots and how they grow. For example, Oak trees are not a good target plant for our tools. While you still can pull smaller Oak saplings with our tools, their deep and strong tap roots make them difficult to remove once they are very large.

How soon will my order ship?

Our policy is to ship orders out within 10 business days of purchase. That being said, we do ship orders as soon as possible once payment has been made. In the event that your tool will be on Back Order the customer will be notified via email. The back order notice will include the expected ship date of the order.

What are the warranty and return policies?

The Weed Wrench and Weed Wrench Light are 100% guaranteed for function, materials, and workmanship for a period of 1 year from the date your order is shipped.

Please call us in advance if:

You are uncertain if the Weed Wrench is appropriate for your job. We can assist you in determining its effectiveness.
Weed Wrench is not effective for your job. You may be able to return it in new condition and receive a refund of 80% of the purchase price (20% restock fee on returned items). The customer is responsible for the cost for return shipping.
You want to return your Weed Wrench due to a manufacturing defect. We will pay the return shipping for the part in question (base or lever arm), repair or replace it, and return it to you for free. Return authorization from the company will be required prior to the customer returning the item to The Weed Wrench Company. The tool will be inspected upon arrival and a decision will be made on the cause of the defect to determine the appropriate action. In the event you damage your tool by way of one of the exclusions we can sell a base or lever arm separately. Shipping charges for return transactions are the responsibility of the customer.
You have any questions please give us a call at (541) 226-9872.

GUARANTEE EXCLUSIONS

This guarantee does not apply to exterior finish of the tool. It is common to experience wear of exterior finish under normal usage.
If the tool is used improperly, it can lead to bending and permanent damage of parts. Our guarantee excludes damage incurred by improper usage.

FOLLOW THESE RULES FOR PROPER USAGE TO PREVENT DAMAGE

- DO NOT PULL SIDEWAYS Weed Wrench was designed to be pulled straight back. This is the only angle that should be used. The lever should always be operating in the same plane as the base.
- SINGLE-PERSON OPERATION ONLY This tool was designed to operate under the force of one person. Using a team to pull on the lever can bend and damage the lever arm.
- NO CHEATING The use of a cheater pipe or other equipment
  to increase leverage may bend handle or pins.
- KEEP FULCRUM FLAT ON THE GROUND Fulcrum must be flat when pulling to prevent bending and damage to the fulcrum.

541-226-9872